HELP Program - Job Title Details
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Title Information
Mental Hygiene Program Evaluation Specialist 2, G-18
Occupation Group
Health and Human Services
Salary Information
Salary Range
NYC Metro - From $66,195 to $83,335
Rest of State - From $63,108 to $80,248
(Salary may differ from what is listed for an agency and/or location. See HELP job postings for specific salary.)
Career Ladder Information
Below is a listing of titles that are most commonly used as steps for upward mobility for this title series.
| Title | Grade |
|---|---|
| Mental Hygiene Program Evaluation Specialist 2 | 18 |
| Mental Hygiene Program Evaluation Specialist 3 | 23 |
| Mental Hygiene Program Evaluation Specialist 4 | 27 |
Job Description
As a Mental Hygiene Program Evaluation Specialist 2, you would assist in the ongoing evaluation of services provided to individuals with mental illness and/or developmental disabilities by State operated facilities and programs; conduct studies to evaluate program needs, processes, outcomes, impacts, costs/benefits, effectiveness, and individuals¿ satisfaction; collect, review, and analyze quantitative data related to programmatic services; produce management reports and recommend programmatic improvements based on analyses; assist in the development and modification of survey instruments and data collection systems; and develop, update, and maintain program evaluation protocols, policies, and procedures.
Agencies with this Title
Minimum Qualifications
You must meet the requirements below to qualify for this title.
You must have a bachelor's degree AND two years of program evaluation* experience in a human services setting**.
*Qualifying program evaluation experience is considered to be professional-level experience in which your primary responsibility is the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development. Such experience would include the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions. For the purpose of these examinations, non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients¿ needs, evaluating individual clients¿ outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g., secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).
**A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Substitution: A master's or higher-level degree can be substituted for one year of non-supervisory experience.
Additional Requirements for Appointment
Background Investigation/Justice Center Review: In some agencies, the names of all prospective employees will
- Be checked against the Staff Exclusion List (SEL), maintained by the Justice Center for the Protection of People with Special Needs. Prospective employees whose names appear on the SEL as having been found responsible for serious or repeated acts of abuse or neglect will be barred from appointment and may have their names removed from the eligible list(s) for the title(s);
- Be investigated through a Criminal Background Check (CBC). You must report all convictions. Conviction of a felony or misdemeanor or any falsified or omitted information may bar appointment or result in removal after appointment. Each case will be determined on its own merits, consistent with the applicable provisions of state and federal law;
And may
- Be screened against the Statewide Central Register of Child Abuse and Maltreatment (SCR). Prospective employees whose names appear on the SCR may be barred from appointment.
You are responsible for payment of all required fees.
- Medicaid and Medicare: To be eligible for appointment and maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). You may be barred from appointment, or your employment may be terminated at any time if you are listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program).