Department of Civil Service

Health and Human Services

Salary Range

NYC Metro - From $53,434 to $64,417
Rest of State - From $50,347 to $61,330

(Salary may differ from what is listed for an agency and/or location. See HELP job postings for specific salary.)

Career Ladder Information

As an Assistant Insurance Fund Services Representatives process transactions in the Workers' Compensation (WC) or Disability Benefits (DB) programs. These positions review, process, and pay routine insurance claims; process routine new policies and policy renewals; and assist in the provision of routine underwriting policy processing activities. These positions exist only at the New York State Insurance Fund (NYSIF). Assistant Insurance Fund Services Representative: entry level; paraprofessional position that processes routine workers' compensation or disability benefits claims, new policies, or policy renewals, and routine underwriting policy activities. May exercise independence in processing work activities and support higher level professional positions on complex processes.

• State Insurance Fund

You must have

Either 1. Two years of customer service experience, one year of which includes the development or processing of insurance claims or responding to technical questions from policyholders or claimants;

Or 2. 60 or more semester credit hours of college study AND one year of work experience developing or processing insurance claims or responding to technical questions from policyholders or claimants.

IMPORTANT: Routine clerical, general customer service or reception duties are not considered qualifying.