Department of Civil Service

Health and Human Services - Patient Care

Salary Range

NYC Metro - From $37,239 to $45,338
Rest of State - From $34,152 to $42,251

(Salary may differ from what is listed for an agency and/or location. See HELP job postings for specific salary.)

Career Ladder Information

Below is a listing of titles that are most commonly used as steps for upward mobility for this title series.

Nursing Station Clerk Trainees are assigned to either inpatient or outpatient units where there is daily contact with patients. In this capacity, you would screen communications by providing relevant information to appropriate personnel, give information on patient condition within existing policies, and direct visitors to the appropriate locations. You would also process physicians’ orders by recording written orders in charts, Kardex, flag sheets, or directly into a computer file after review by a Registered Nurse; and by filling out medication tickets and pharmacy requisitions. In addition, you would make emergency calls, receive new admissions, prepare and maintain patient charges, maintain a daily log and clinic log, and perform miscellaneous clerical duties as required. You might also be required to pick up and deliver supplies and records for your unit, and may arrange ancillary appointments and patient transport. Nursing Station Clerk Trainees are generally required to work holidays; weekends; and day, evening, and night shifts on a rotating basis. As a Nursing Station Clerk Trainee, you will serve a six-month probationary traineeship during which your job performance and progression will be evaluated. After an initial eight-week period and prior to the completion of the six-month probationary period, a Nursing Station Clerk Trainee not meeting required standards will be terminated. If you satisfactorily complete the traineeship, you will be advanced to the full title of Nursing Station Clerk 1, G-7, without further examination.

• State University at Stony Brook

• Either 1. six months of full-time clerical experience in a health care setting;
• Or 2. six months of full-time secretarial experience in a health care setting;
• Or 3. six months of full-time patient care experience in a health care setting.
• ONLY experience in a health care setting will be considered qualifying. Examples of health care settings may include, but are not limited to the following: hospitals, long-term care facilities, skilled nursing facilities, skilled nursing homes, rehabilitation centers, adult day care centers, assisted living facilities, ambulatory or urgent care facilities, or home health care agencies.
• Non-Qualifying experience: Hospital or facility Food Services Worker, Medical Transportation Worker, Insurance Claims Representative, Shelter Worker, Social Worker, Laser Skin Care Technician, Parking Lot Attendant, Janitor, Housekeeper, or Cleaner. This list is not all inclusive.
• Advanced Placement: Appointees to these positions will serve a 6-month traineeship. However, if beyond meeting the minimum qualifications you have one year of full-time experience as described above, you may be appointed directly to the journey level. You must inform the hiring agency of this experience at time of interview. Advance placement appointments are at the discretion of the hiring agency.