Direct Care Careers with New York State

Overview 

Direct Care Professionals perform a variety of tasks related to support and service including care; nurturing; developing daily living skills and habits; guidance and education; advocating; socialization; community integration; habilitation; support maintaining a healthy, safe home environment; supporting treatment, recovery, healing. The starting salary for Direct Care positions is $36,772.

Direct Care careers exist in the New York State Office of Mental Health(External Link) and the New York State Office for People with Developmental Disabilities(External Link) in New York State facilities and community-based settings.

Direct Support Assistant Positions 

Direct Support Assistants (DSA), SG-9 are found in the New York State Office for People with Developmental Disabilities in facilities and community-based settings statewide. Direct Support Assistants help individuals with developmental disabilities lead richer lives. Under supervision, DSAs provide supports and services which involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. DSAs help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. DSAs work with other staff to carry out and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. A DSA needs to be prepared to act to ensure the health and safety of individuals in emergency situations. In this position you must be able to stand, bend, stretch, and lift bedridden and/or incapacitated individuals. To learn more about what direct support professionals do on the job every day, go to www.youtube.com/watch?v=cnK4z3KAqtE(External Link) .

Mental Health Therapy Aide Positions 

Mental Health Therapy Aides (MHTA), SG-9 exist in the New York State Office of Mental Health in facilities statewide. MHTAs provide direct services, treatment, rehabilitation, and support to individuals diagnosed with mental illness that receive services in an institutional or community-based setting. MHTAs help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. MHTAs would work with other staff to develop, carry out, and record care plans and, in accordance with special instructions you may administer medication. This position may be physically demanding. A MHTA needs to be prepared to act to ensure the health and safety of patients and staff in emergency situations. In this position you must be able to do such things as bend, stretch, and stand for long periods of time. To learn more about what direct support professionals do on the job every day, go to Direct Care Careers at the Office of Mental Health(External Link) (ny.gov)

The Application and Examination Process  

Interested candidates can apply directly to the hiring agencies. The hiring agencies are responsible for reviewing qualifications and adding candidates to their eligible list(s). Agencies will communicate directly with candidates regarding requests for additional information on qualifications and score notices. In addition, agencies will be responsible for canvassing (e.g., inquiring about your interest in the job and location) the eligible lists to fill their vacancies.

Questions about eligible list usage, eligible list status, and the hiring process should be directed to the agency you applied to. In addition, you should contact the State agency directly if you have any changes to your name, phone number, email, mailing address, or location preferences.

Direct Support Assistant Application Process 

In order to qualify for a Direct Support Assistant position, you must posses a high school diploma, General Equivalency Degree (GED), or equivalent Or a Direct Support (DSP) Certificate.

If you and are interested in the Direct Support Assistant position must apply directly to the Office for People With Developmental Disabilities State Operations Office (Office) for the area they are interested in working in by mailing a completed NYS-APP#4, 20-149. The hiring agency personnel office will provide instruction on how to compete in an examination to be considered for permanent appointment.

New York State Office for People with Developmental Disabilities
Bernard Fineson
Developmental Disabilities State Operations Office
P.O. Box 280507
Queens Village, NY 11428-0507
(718) 217-5110
Brooklyn Developmental Disabilities State Operations Office
750 Vandealia Avenue
Brooklyn, NY 11239
(718) 642-6310
Broome Developmental Disabilities State Operations Office
249 Glenwood Road
Binghamton, NY 13905-1695
(607) 770- 0241
Capital District Developmental
Disabilities State Operations Office
500 Balltown Road
Schenectady, NY 12304
(518) 388-0838
Central New York Developmental Disabilities State Operations Office
Rome Office
101 West Liberty Street
Rome, NY 13440
(315) 336-2300, Ext. 578
Central New York Developmental Disabilities State Operations Office
Syracuse Office
187 Northern Concourse
North Syracuse, NY 13212
(315)473-6980
Finger Lakes Developmental Disabilities State Operations Office
Attention: Human Resources Office
620 Westfall Road
Rochester, New York 14620
(585) 461-8800
Hudson Valley Developmental Disabilities State Operations Office
P.O. Box 470, 7 Wilbur Road
Thiells, NY 10984
(845) 947-6192
Long Island Developmental Disabilities State Operations Office
45 Mall Drive, Suite 1
Commack, NY 11725
(631) 493-1700
Metro New York Developmental Disabilities State Operations Office
Human Resources Office
2400 Halsey Street
Bronx, NY 10461
(718) 430-0710
Staten Island Developmental Disabilities State Operations Office
1150 Forest Hill Road
Staten Island, NY 10314 6316
(718) 983-5433
Sunmount Developmental Disabilities State Operations Office
2445 State Route 30
Tupper Lake, NY 12986
(518) 359-4157
Taconic Developmental Disabilities State Operations Office
Attention: Human Resources Office
26 Center Circle
Wassaic, New York 12592
(845) 877-6821 3367
Western New York Developmental Disabilities State Operations Office
Attn: Human Resources Office
1200 East & West Road
West Seneca, NY 14224
(716) 517-2000

Mental Health Therapy Aide Examination Process 

In order to qualify for a Mental Health Therapy Aide position, you must posses a high school diploma, General Equivalency Degree (GED), or equivalent. Candidates interested in the Mental Health Therapy Aide position can apply for an online training, education, and experience examination. The online questionnaire is your application and your test. For more information and to apply, review the examination announcements. All appointments will be made directly to the SG-9.

Mental Health Therapy Aide
Examination Announcement
Metnal Health Therapy Aide Trainee Examination Announcement

For questions about the examination contact:

NYS Office of Mental Health
Decentralized Examination Unit
4 Holland Avenue
Albany NY 12229
Telephone: 1-877-691-8264
email: TBD

If you are a current New York State permanent competitive or 55-b/55-c employee working in the Office of Mental Health, you may be interested in the promotion examination for this title. For more information, visit the Scheduled Continuous Recruitment Promotion Examinations page on the Civil Service website.