HBA OnLine is the Benefits Resource Center web site for New York State and participating Local Government Human Resource Professionals. HBA Online is a secure web site that provides online employee benefits information and publications. Access requires a User ID and a Password.
New User Information:
If you do not have access to the HBA Online website, and if in your job, you work directly with health benefits as a
- New York State Agency Health Benefits Administrator or Human Resource Professional
- New York State Participating Employer Health Benefits Administrator or Human Resource Professional
- New York State Participation Agency Health Benefits Administrator or Human Resource Professional
and, if your Agency authorizes your access, you may request access to HBA Online from the Department of Civil Service.
It's easy to sign on to HBA OnLine - on the sign on page:
USER ID: Enter your new HBA OnLine User ID (use lower case letters)
PASSWORD: Enter assigned HBA OnLine Password (use lower case letters)
ENTER: Click on this button. You will be prompted to immediately change your Password after logging on successfully.
The sign-on procedure is required once every 24 hours. Once you have entered your User ID and Password, you will be allowed to access HBA OnLine directly without further authorization for 24 hours, providing your User ID remains in the database. After 24 hours, follow the above sign-on procedure again. Bookmark the web site address for easy access or enter the web site address each time you open HBA OnLine.
- You will need to "enable cookies" in order to use HBA OnLine.
- This site displays best when the "View" text size is set at medium magnification.
- If you have trouble with the screen display, try clicking "Refresh" or "Reload".
- When printing HBA OnLine web pages, the Internet Explorer browser provides the best results.
- If you have trouble signing on to HBA OnLine or you cannot remember the answer to your security question you will need to contact the ITS Enterprise Service Desk at 1-800-422-3671 or by email at email@example.com to recover your password. Hours of operation are Monday - Friday 7:30 am to 5:00 pm.
- If you have questions about how HBA OnLine works or how to navigate through the site, click on the Contact Us button on the homepage or call the Employee Benefits Division Communications Unit at (518) 457-7577.
- As always, when you have questions about benefits contact your HBA Processor directly.
You must be an authorized user to access HBA OnLine.
Any unauthorized use constitutes fraud.