Professional Career Opportunities - Job Title Details
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Title Information
You are currently viewing archived title information for Examination 20-140 PCO-Professional Career Opportunities, held in April 2014. View current title information for PCO-Professional Career Opportunities.
Business Systems Analyst 1
Occupation Group
Information Technology
Salary Information
Starting Salary
$51,268
Career Ladder Information
| Title | Grade | Hiring Rate/yr | Job Rate/yr |
|---|---|---|---|
| Business Systems Analyst Trainee 1 | 13 | $49,363 | $63,169 |
| Business Systems Analyst Trainee 2 | 14 | $52,198 | $66,634 |
| Business Systems Analyst 1 | 18 | $65,001 | $82,656 |
| Business Systems Analyst 2 | 23 | $84,156 | $106,454 |
| Business Systems Analyst 3 | 25 | $93,530 | $117,875 |
| Business Systems Analyst 4 | 27 | $103,784 | $127,830 |
All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.
Job Description
Individuals in this job title work as a liaison between stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies and information systems. Duties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production.
Agencies with this Title
- State Insurance Fund
- Office of Information Technology Services
- Division of Criminal Justice Services
- Department of Environmental Conservation
- Teachers Retirement System
- Office of Comptroller
- Department of Labor
- Department of State
- Statewide Financial System
- Office of Children & Family Services
- Department of Motor Vehicles
- Office of Mental Health
Advanced Placement
If chosen, you may, at the agency's discretion, be appointed to a higher level. You must inform the agency of any additional qualifications at your interview.
View Additional Qualifications
- Using recognized business analysis methodologies (i.e. Root Cause Analysis, JAD sessions, Focus Groups, Interviewing, Observation) to elicit requirements and determine required solution capabilities as the foundation for meeting the organization's business needs
- Using recognized business analysis techniques (i.e. Data Flow Diagram, Business Process Model, Fish Bone Diagram, Context Diagram) to document requirements for the purpose of designing solutions aimed at improving the efficiency and effectiveness of the business process
- Validating/verifying requirements throughout the product/system development life cycle (SDLC) for all changes to processes that would enable the organization to achieve it's goals, address operational inefficiencies, develop benchmarks and measures of quality, create, distribute and analyze results of customer satisfaction surveys; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and communicating with stakeholders
- Describing in a comprehensive written document(s) (i.e. Business Case, Fit-Gap Analysis document, Functional Specifications, Business Requirements Document [BRD]) what the system, process, or product/service must do in order to satisfy the established business requirements; create update and maintain documentation, and perform impact analysis on all change requests
- Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources
- Responsibility limited to forms design and changes to forms
- Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
- Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming
- Development of instructional materials and classroom training
- Help desk duties including troubleshooting, resolving user issues, and providing customer service
How to Apply
The November 2022 PCO Examination is closed, applications are no longer being accepted