Professional Career Opportunities - Job Title Details

You are currently viewing archived title information for Examination 20-140 PCO-Professional Career Opportunities, held in April 2014. View current title information for PCO-Professional Career Opportunities.

Homeless Services Representative 1

Occupation Group

Health and Human Services

Salary Information

Career Ladder Information

Salary Information for Homeless Services Representative Trainee 1
Title Grade Hiring Rate/yr Job Rate/yr
Homeless Services Representative Trainee 1 13 $49,363 $63,169
Homeless Services Representative Trainee 2 14 $52,198 $66,634
Homeless Services Rep 1 18 $65,001 $82,656
Homeless Services Rep 2 23 $84,156 $106,454
Homeless Services Rep 3 62 $97,908 $123,761
Homeless Services Rep 4 63 $108,665 $137,319
Homeless Services Rep 5 64 $120,187 $151,674

All salary grades for trainees titles are non-statutory (NS) equated to the salary grade identified. These grade equations apply to the starting salaries in their respective salary schedule for the traineeship levels.

Job Description

Individuals in this title review shelter documentation and conduct interviews with shelter staff to determine adequacy of care and quality of services. They investigate complaints, prepare written reports documenting violations, and recommend corrective actions. In addition, they collect and analyze data for program evaluations and provide technical assistance to facility operators on complying with appropriate standards and service improvements.

Agencies with this Title

How to Apply

The November 2022 PCO Examination is closed, applications are no longer being accepted