Department of Civil Service

Frequently Asked Questions

Logging In


55-b/c Program Frequently Asked Questions

Section 55-b

Section 55-c

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Logging In

Do I already have a Civil Service User ID?

You have a Civil Service user ID if you are a public employee who uses Department of Civil Service applications. You will use the same ID here. You may also have a Civil Service user ID if you have previously applied on-line for Civil Service exams.

How do I get a Civil Service ID?

On the Civil Service Login page, click on the link that says, "Create an account now." You will be asked to provide some personal information. At the same time, you will select a user ID (of up to twelve characters) and a password that only you will know.

I forgot my Civil Service ID. How do I find out what it is?

On the Civil Service Login page, click on the link that says, "I forgot my User ID or Password." If you provide us with your name and Social Security number, we can recover your user ID.

I forgot my Civil Service Password. How do I find out what it is?

On the Civil Service Login page, click on the link that says, "I forgot my User ID or Password." After providing us your user ID we will then ask you to answer the security question you gave us and we will email you a temporary password.

I don't remember what the answer to my security question was. How do I find out what it is?

If you cannot remember the answer to your security question you will need to contact the AGS - ITS Service Desk at 1-800-422-3671 or by email at its.sm.esd.ags@its.ny.gov to recover your password.

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55-b/c Program Frequently Asked Questions

Section 55-b

What is Section 55-b?

Section 55-b of the New York State Civil Service Law authorizes the New York State Department of Civil Service Commission to designate up to 1,200 positions normally filled through competitive examination to be filled through appointment of qualified persons with disabilities.

What are the requirements to be eligible for the program?

To become eligible for the program, you must be certified by the Employee Health Service (EHS) of the New York State Department of Civil Service. Eligibility is based on each individual’s degree of functional limitation and employment history. Generally, you will be advised of your eligibility within four weeks of submitting a complete application.

Applications and more detailed information are available on the New York State Department of Civil Service website at: https://www.cs.ny.gov/dpm/workersdisabilities.cfm

Will I be required to take a test for a 55-b appointment?

No. You must meet the minimum qualifications for the position, but you will not be required to take a test. You will be evaluated on the basis of your qualifications and interviews. However, 55-b candidates are encouraged to take Civil Service examinations as this will increase their opportunities for employment.

What types of positions can be filled through the program?

Agencies may use the 55-b Program to fill entry-level positions. Entry-level positions are positions that are normally filled through examinations open to the public and include clerical, paraprofessional, technical, and professional titles.

How do I get appointed?

55-b eligible candidates are not guaranteed State employment. However, agencies often find that the 55-b Program offers an alternative means of hiring highly qualified candidates.

In order to seek 55-b employment, eligible applicants apply directly to the State agencies of interest. Candidates send the agencies a copy of their eligibility letter, résumé and a cover letter that describes their qualifications.

What are my promotional opportunities if I am appointed under Section 55-b?

Under Civil Service Law, employees appointed under 55-b have the same opportunities to take promotion examinations as employees in the competitive class.

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Section 55-c

What is Section 55-c?

It is a priority for New York State to provide employment opportunities in State government service for qualified veterans of the United States armed forces.

Section 55-c of the New York State Civil Service Law authorizes the New York State Civil Service Commission to designate up to 500 positions normally filled through competitive examination to be filled through the appointment of qualified wartime veterans with disabilities.

Who are "wartime" veterans?

Veterans of the armed forces of the United States who served on a full-time active duty basis, other than for training purposes, are eligible if they served during "time of war." The Civil Service Law defines time of war to include the following:

  • Vietnam War: February 28, 1961 - May 7, 1975
  • Hostilities in Lebanon: June 1, 1983 - December 1, 1987
  • Hostilities in Grenada: October 23, 1983 - November 21, 1983
  • Hostilities in Panama: December 20, 1989 - January 31, 1990
  • Hostilities in the Persian Gulf: August 2, 1990 - the date on which hostilities end

Recipients of the expeditionary medals of the Army, Air Force, Navy or Marine Corps are also eligible. Eligible service during earlier wars is also defined in the law.

Who are "veterans with disabilities?"

In addition to having served during a time of war, to be eligible for the 55-c Program, veterans must be certified by the Employee Health Service (EHS) of the New York State Department of Civil Service. The certification is based on each individual’s degree of functional limitation. A qualifying disability need not be service-connected.

Section 55-c was amended in 2004 to make automatically eligible a veteran who has received a Purple Heart Medal or who has a disability rating of at least 20 percent, as assigned by the U.S. Department of Veterans Affairs.

How does the 55-c Program work?

Agencies may use the 55-c Program to fill entry-level positions. Entry-level positions are positions that are normally filled through examinations open to the public and include clerical, paraprofessional, technical, and professional titles.

55-c eligible candidates are not guaranteed State employment. However, many personnel directors find that the 55-c Program offers them hiring flexibility and use it as an alternative means of hiring highly qualified candidates.

In order to seek 55-c employment, eligible applicants apply directly to the State agencies of interest. Candidates send the agencies a copy of their eligibility letter, résumé and a cover letter that describes their qualifications.

Will I be required to take a test for a 55-c appointment?

No. You must meet the minimum qualifications for the position, but you will not be required to take a test. You will be evaluated on the basis of your qualifications and interviews. However, 55-c candidates are encouraged to take Civil Service examinations as this will increase their opportunities for employment.

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