Performance Test Manager (PTM) Information and Materials

A General Information Bulletin has been issued for Office Assistant 1 (Keyboarding).

The PTM application is now available for download.

The revised PTM application is now available. The revised application addresses the recent change in speed requirement. The Keyboard Test will now reflect a passing score of 30 words per minute and above. All previous versions of the Keyboard Test will no longer be valid for testing.

This web site is designed to provide State agencies access to information, documents and forms needed to administer select State examinations. Using the links below, staff involved with the planning and administration of performance tests can access the PTM User Guide as well as copies of the forms that need to be completed and returned to the New York State Department of Civil Service by staff who will be responsible for the administration of performance tests.

The State Agency Forms to request Test Coordinator and Test Administrator authorization are available here. The completed T-250.1 and T-250.2 forms can be faxed to (518) 474-1605. State agency staff who have additional questions, may call (518) 474-1276 or send an email to:

Questions regarding technical issues relating to the installation or use of the PTM application, may call the Testing Systems and Support Office at (518) 457-5202. Questions regarding the use of the Beginning Clerical Worker eligible list for the filling of Keyboard Specialist I positions, the use of transfers, or the testing of 55-b/55-c candidates should call the Staffing Services Division at (518) 473-6639.


Regardless of whether the candidates pass or fail, print and mail one copy of every score notice, passing and failing to:

Computer Administered Test Results Processing Unit
NYS Department of Civil Service
Testing Services Division, 14th Flr.
Albany, NY 12239

Download Testing Material

If you are an authorized Test Coordinator (either state or local), you have been granted permission to download secure material. You will need to enter your Civil Service User ID to gain access.

Computer Administered Tests download page



If you are or will be requesting to become a Test Coordinator but do not have a Civil Service user ID, you can go to our website at and choose the "Log In" option on the left to create one.

Form Title PDF Word Template
Agency Decentralized Test Authorization Request for Test Coordinators T-250.1.pdf
Security Agreement for Test Administrators T-250.2.pdf

If you are having trouble viewing any of the above file types you may need to install additional software. Please visit
"using this site" for additional information.

Information contained herein is provided for informational and convenience purposes only. The Department of Civil Service makes no warranties, guarantees, or representations of any kind as to the information contained in this web-site.