Performance Test Manager
Many State agencies employ keyboarding staff. The Department of Civil Service has developed a Keyboard Test, a computer-administered performance test designed to assess candidates' keyboarding skills. The Keyboard Test will immediately test, score, and print results of candidates' keyboarding skills. The Keyboard Test is one of the tests contained in the Performance Test Manager (PTM) program. The PTM program is distributed on CD for installation onto personal computers.
The Department of Civil Service has decentralized the Keyboard Test administration to enable State agencies to test keyboarding candidates on a schedule that best meets each agency's needs. To receive authorization to use the Keyboard Test, State agencies must designate agency Test Coordinators and Test Administrators to oversee the Keyboard Test administration in accordance with Civil Service Laws, Rules, and Regulations, in addition to the Department's testing policies, procedures, and security requirements.
To request authorization for Test Coordinators and Test Administrators, please complete the following forms:
|Agency Decentralized Test Authorization Request for Test Coordinators||T-250.1.pdf|
|Security Agreement for Test Administrators||T-250.2.pdf|
Submit your completed forms to the Department of Civil Service by email or fax:
- Email: PCTests@cs.ny.gov
- Fax: (518) 474-1605
Authorized Test Coordinators (both State and Local Government), are granted permission to download secure test material. If you do not already have a Civil Service User ID, please create an account.
- General Information Bulletin (GIB) 16-05, Office Assistant 1 (Keyboarding)
- Performance Test Manager User Guide
All scores must be reported to the Department of Civil Service. Please print and mail one paper copy of every score notice (pass and fail) to:
Computer Administered Test Results Processing Unit
Department of Civil Service
Testing Services Division, 14th Floor
Albany, NY 12239
- Phone: (518) 457-5202 - PTM application (technical questions)
- Phone: (518) 474-1276 - Authorization Forms
- Phone: (518) 473-6639 - use of the Beginning Clerical Worker eligible list for filling Keyboard Specialist 1 positions, the use of transfers, or the testing of 55b/c candidates