Department of Civil Service

Frequently Asked Questions

Logging In


Veterans Temporary Hiring Program Frequently Asked Questions

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Logging In

Do I already have a Civil Service User ID?

You have a Civil Service user ID if you are a public employee who uses Department of Civil Service applications. You will use the same ID here. You may also have a Civil Service user ID if you have previously applied on-line for Civil Service exams.

How do I get a Civil Service ID?

On the Civil Service Login page, click on the link that says, "Create an account now." You will be asked to provide some personal information. At the same time, you will select a user ID (of up to twelve characters) and a password that only you will know.

I forgot my Civil Service ID. How do I find out what it is?

On the Civil Service Login page, click on the link that says, "I forgot my User ID or Password." If you provide us with your name and Social Security number, we can recover your user ID.

I forgot my Civil Service Password. How do I find out what it is?

On the Civil Service Login page, click on the link that says, "I forgot my User ID or Password." After providing us your user ID we will then ask you to answer the security question you gave us and we will email you a temporary password.

I don't remember what the answer to my security question was. How do I find out what it is?

If you cannot remember the answer to your security question you will need to contact the AGS - ITS Service Desk at 1-800-422-3671 or by email at its.sm.esd.ags@its.ny.gov to recover your password.


Veterans Temporary Hiring Program FAQs

What is the purpose of the Veterans Temporary Hiring Program?

It is estimated that, over the next five years, 44,000 veterans are expected to return to New York State from military duty. To combat the high unemployment rate of post-9/11 veterans and assist their re-entry into the civilian work force, it will be the policy of the State to use eligible veterans for temporary appointments in State agencies to the maximum extent possible. To this end, a state agency must select a veteran from the veteran temporary hiring list when making a temporary appointment provided the veteran possesses the applicable skills needed for the temporary assignment.

What are the eligibility requirements for this program?

As the statute provides, in order to be eligible to participate in the Veterans Temporary Hiring Program you must have served on active duty in the United States Army, Navy, Marine Corps, Air Force, Coast Guard or the Reserve Components of the Armed Forces of the United States or served in active military service of the United States as a member of the Army National Guard, Air National Guard, New York Guard or New York Naval Militia, and have been released from such service otherwise than by dishonorable discharge after September 11, 2001.

I was discharged from the military prior to September 11, 2001. Am I eligible for this program?

The Veterans Employment Act and Section 369 of the Executive Law specifically limit the definition of veterans to only those individuals discharged from the military, other than dishonorably, after September 11, 2001. Thus, only individuals who meet this definition of veteran are eligible to participate in this program. Even if you are not eligible to participate in the Veterans Temporary Hiring Program, you may still apply for temporary employment opportunities that are posted on the "General Public" portion of www.statejobsny.com if you meet the minimum qualifications.

What titles can be filled under this program?

Opportunities for temporary employment exist in a breadth of titles. However, for the purposes of implementing the Veterans Employment Act, titles have been identified that represent those that offer the greatest number of temporary opportunities. You may find the initially identified listing of titles at: https://www.cs.ny.gov/vetportal/titles.cfm. If you click on a specific title it will bring you to the Glossary of Titles-Inquiry Tool which will provide you with more information on the title, including location, hiring agency(s) and minimum qualifications.

All of the titles identified for use under this program have been categorized into specific occupational areas. When filling out the "Preferences" section of the portal you will be required to identify at least one area of occupational interest. These areas of Occupational Interest correspond to the occupational categories of the titles listed on the website. For example, if you indicate an interest in Clerical/Office Support you would then be indicating your potential interest for employment in positions such as, including but not limited to, Clerk and Tax Information Aide.

What locations in the state will temporary employment opportunities exist?

Opportunities for temporary employment may exist throughout the state. Employment opportunities under this program are temporary, and may range from a couple of weeks to several months depending on the title and assignment. When indicating your Geographic Preferences in the portal, please only select counties in which you are immediately available or willing to work.

Once I submit my information in the portal, what happens next?

When a State agency has a temporary-hourly position that needs to be filled, it is required to search and appropriately canvass qualified jobseekers in this portal as part of their recruitment effort. A State agency must select a qualified veteran from the Veteran Temporary Hiring Program portal when making a temporary appointment to a temporary-hourly budgeted position, provided the veteran possesses the applicable skills needed for the temporary assignment. A qualified veteran willing to accept the position must be selected prior to making an appointment of a non-veteran.

Once your information has been submitted, there is no specific timeframe for State agencies to contact jobseekers regarding opportunities for temporary employment. Various factors such an agency's ability to fill vacancies, seasonal nature of a position, location of position, and minimum qualifications of a position will determine if and when an agency may contact you regarding a temporary opportunity for employment.

Important: Agencies may canvass you for interest in opportunities either by email, phone or mail; they will choose the manner in which to contact you based on their recruitment process. Accordingly, you must keep your email address, phone number and mailing address current in order to be considered for opportunities.

Once your information has been submitted into the portal, your name will remain active for agency consideration for a period of two years, at which time you may re-subscribe to maintain your active status. Should you be appointed to a temporary-hourly position through this program, your name will remain active for agency consideration for other temporary employment opportunities during this two year period. You may update your information at any time or inactivate or reactivate your name, as needed, to be considered for opportunities. If you no longer wish to be considered for these opportunities, please change your status to Inactive under "My Information / Status" after you Sign-Up / Sign-In.

Additionally, you may always apply for temporary employment opportunities that are posted on the "General Public" portion of www.statejobsny.com if you meet the minimum qualifications.

How do I update my information or remove my name from the Veterans Temporary Hiring Program?

Once you have submitted your information in the portal, you may update your contact, work and education information as well as your occupational and geographic preferences at any time. If you no longer wish to be considered for opportunities, you may change your status in the program to Inactive. You may also reactivate your status at any time to be considered for opportunities. Updates to your information or status may be made under "My Information / Status" after you Sign-Up / Sign-In.

I'm looking for more permanent employment. How do I indicate my interest in permanent employment with New York State?

There are different ways to pursue permanent employment with New York State. As a general rule, appointments and promotions in the New York State civil service are made according to principles of "merit and fitness" as mandated by the New York State Constitution. Thus, candidates can compete for competitive class positions by participating in competitive civil service examinations. These examinations assess candidates' knowledge, skills and abilities necessary for performing the job. Please note that qualified veterans and disabled veterans may be entitled to have additional credits added to their passing examination scores. Veterans that qualify for the Governor's Program to Hire Veterans with Disabilities are not required to take a civil service exam. This program connects eligible disabled veterans with entry-level positions. You can find more information below on this program.

The New York State Department of Civil Service website allows you to see current announcements for scheduled examinations. Once you've found an announcement in which you are interested, review the minimum qualifications to see if you possess these requirements. Examination announcements can be found at: https://www.cs.ny.gov/jobseeker/public/stateexam.cfm

In addition, the New York State Department of Civil Service has a specific program to assist veterans with disabilities in obtaining civil service employment. This program, which is one prong of the Governor's Program to Hire Persons/Veterans with Disabilities, seeks to place veterans with disabilities in entry-level State jobs, without the need to take an initial written or oral examination. You must however, submit a formal application and a medical evaluation may be necessary for program certification. You can find more information about this program at: https://www.cs.ny.gov/dpm/workersdisabilities.cfm

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