December, 19 2022


Exams Represent Great Opportunity to Start a Career with New York State

Applicants Can Apply Online to Take the Exam Through December 28

The New York State Department of Civil Service (DCS) and the Department of Taxation and Finance (Tax Department) announced that the application period is now open for New York’s tax compliance representative and taxpayer services representative civil service exams.

The exams, which are used to fill titles in the New York State Department of Taxation and Finance, will be held as in-person written exam in February 2023. Qualified candidates can apply online until 11:59pm EST on Wednesday, December 28, 2022.

The Department of Civil Service Commissioner Timothy R. Hogues said,"The Department of Civil Service is pleased to offer these tax representative exams, which are an excellent opportunity for anyone to join the New York State workforce. Working for New York State not only offers the chance to serve the greater public, but also provides the opportunity to work with dedicated public servants, in addition to the great health benefits and compensation packages. I encourage all interested to apply for these exams today."

New York State Department of Taxation and Finance Acting Commissioner Amanda Hiller said,“Now is the perfect time to join Team Tax. We have a diverse and inclusive culture with a passionate team doing meaningful work. Team Tax employees are receiving amazing benefits, plus countless opportunities for promotion. I encourage everyone interested in a career in public service to apply for these exams today.”

New York State Department of Labor Commissioner Roberta Reardon said, “State jobs provide competitive pay and incredible benefits, and open doors to numerous career pathways. I encourage all New Yorkers looking for work in the new year to consider a career in public service.”

People interested in being considered for these tax representative positions within state government must first meet the minimum qualifications for the title or titles of interest and register for the civil service exam by submitting all the required information by December 28 here. The exams are multiple-choice tests and will be offered in February 2023. All candidates who are qualified to take the exam will receive an admission notice via mail approximately two weeks prior to the date of the written test. The admission notice will provide the candidate with details about when and where they are scheduled to appear, along with other pertinent information. Candidates will also receive a reminder email in advance of the exam.

The exams are used to fill the following titles at the Tax Department:

  • Tax Compliance Representative 1 (Positions also exist at the Department of Labor)
  • Taxpayer Services Representative 1
  • Taxpayer Services Specialist Trainee 1

For each title, the exams will also be used to hire individuals with proficiency in Spanish. While the online exam is in English, those with proficiency in Spanish will be required to pass a language proficiency exam at the time of hire.

Tax Compliance Representatives and Taxpayer Services Representatives provide information and assistance to the taxpaying public. Positions interact with customers via inbound and outbound calls, and are responsible for the collection of delinquent assessments and returns or unemployment insurance payments if located at the Department of Labor. The starting salary for these titles is $43,648.

Taxpayer Services Specialist Trainees engage in a variety of training opportunities to develop skills to perform various technical activities that require an in-depth understanding and application of various tax laws. Trainees will also learn how to use automated processing systems in providing taxpayer information, assistance, and technical support. The starting salary for this title is $41,634.

All positions include generous benefits including paid leave, health benefits, and retirement plans, and telecommuting options may be available to employees in this title who meet certain criteria.

To learn more about working for the State of New York and how to take the next step in pursuing a rewarding career in public service, please visit the Department of Civil Service website(External Link) and follow the Department on Facebook(External Link), Twitter(External Link), and LinkedIn(External Link).