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New York State Department of Civil Service

KATHY HOCHUL
Governor

TIMOTHY R. HOGUES
Commissioner

NY26-03
PE26-02
PA26-02
SEHP26-03

TO: All Health Benefits Administrators
FROM: Employee Benefits Division
SUBJECT: NYSHIP Bank Change / Online Payments
DATE: May 8, 2026

Beginning on June 3, 2026, JPMorgan Chase will provide banking services for NYSHIP and other benefit programs administered by EBD.

NYSHIP Participating Employers (PAs), Participating Employers (PEs) and direct-pay enrollees will be notified of the bank change as follows:

  • PAs and PEs: Billing statements for June 2026 coverage (produced on June 5) will include a letter notifying PAs and PEs of the banking change and updated options for check and online payments.

  • Direct-Pay Enrollees: Monthly direct-pay billing statements (produced in June) as well as biweekly billings dated June will include:

    • A letter notifying direct-pay enrollees of the banking change and options to pay online.

    • An updated envelope (salmon color) for enrollees who wish to pay premiums by check to the new banking vendor.