The Empire Plan is a unique health insurance plan designed especially for public employees in New York State. Empire Plan benefits include inpatient and outpatient hospital coverage, medical/surgical coverage, Centers of Excellence for transplants, infertility and cancer, home care services, equipment and supplies, mental health and substance abuse coverage and prescription drug coverage.
GOVERNOR
DEPARTMENT OF CIVIL SERVICE
ALBANY, NEW YORK 12239
www.cs.ny.gov
COMMISSIONER
NY04-08
PE04-08
PA04-08
TO: Health Benefit Administrators
FROM: Employee Benefits Division
SUBJECT: National Medical Support Notice Accompaniment
DATE: June 22, 2004
In response to questions received by the Employee Benefits Division regarding National Medical Support Notices, we have developed some resources to facilitate agency responses. Attached are two documents: 1) A carrier contact list and 2) a Frequently Asked Questions (FAQ) document.
The carrier contact list may be used instead of completing the Plan Administrator Addendum. Merely check the appropriate carrier box(es) that apply to the enrollee’s circumstances and include this with the relevant response documentation as outlined in the March 26, 2004 HBA memo regarding National Medical Support Notice Guidelines.
The FAQ provide answers to issues commonly raised by agencies. Questions regarding these documents may be forwarded to your agency processor.