The Empire Plan is a unique health insurance plan designed especially for public employees in New York State. Empire Plan benefits include inpatient and outpatient hospital coverage, medical/surgical coverage, Centers of Excellence for transplants, infertility and cancer, home care services, equipment and supplies, mental health and substance abuse coverage and prescription drug coverage.
DAVID A. PATERSON
GOVERNOR
DEPARTMENT OF CIVIL SERVICE
ALBANY, NEW YORK 12239
www.cs.ny.gov
NANCY G. GROENWEGEN
COMMISSIONER
NY08-23
TO: State Agency Health Benefits Administrators
FROM: Employee Benefits Division
SUBJECT: Updated EBD Contact List and Phone Numbers
DATE: June 27, 2008
This memo includes an updated contact information list for HBA’s ONLY. This list includes the phone numbers and e-mail addresses of the Biweekly Operations staff. Please remember, e-mail should only be used for general questions. HIPAA regulations prohibit the sending of social security numbers via e-mail when a secure Post Office mechanism is not available.
NOTE: EBD’s emergency fax number (518) 485-5122 has been disconnected HBA’s should continue to use (518) 485-5590 for faxes to the Operation Unit. For emergency faxes, please contact your processor.
Sincerely,
Steven J. Nault
Operations Manager
Employee Benefits Division
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