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The Empire Plan is a unique health insurance plan designed especially for public employees in New York State. Empire Plan benefits include inpatient and outpatient hospital coverage, medical/surgical coverage, Centers of Excellence for transplants, infertility and cancer, home care services, equipment and supplies, mental health and substance abuse coverage and prescription drug coverage.

New York State of Opportunity

Acting Commissioner


TO: Health Benefits Administrators of Participating Agencies
FROM: Employee Benefits Division
SUBJECT: On the Road with The Empire Plan 2019
DATE: March 11, 2019

The updated version of On the Road with The Empire Plan booklet for enrollees and retirees of NYSHIP Participating Agencies and Participating Employers is now available. This publication includes contact and claims information for Empire Plan programs and administrators that enrollees should use while they are traveling or when their dependents are away from home. The February 2019 booklet replaces the May 2016 version. Please recycle any old copies you may have on your shelves.

We will not be mailing this publication to enrollee homes; however, it is included in the Quick Order packages that can be ordered on HBA Online. We will send you two copies for your use.

Publications Available on NYSHIP Online
Please visit NYSHIP Online at to view new publications, which we generally post after signing off for printing. Click on Using Your Benefits to access the full list of available publications.

Ordering Publications
You may order additional copies of On the Road with The Empire Plan 2019 for PA and PE Actives and Retirees (AL1647) on HBA Online under Publications & Forms. Please wait until you receive your shipment of the new publications before you place an order.

If you need help accessing HBA Online, contact the ITS Service Desk at 844-891-1786, or via chat at

If you have any questions about this distribution, please call the Communications Unit at (518) 457-7577.