The Empire Plan is a unique health insurance plan designed especially for public employees in New York State. Empire Plan benefits include inpatient and outpatient hospital coverage, medical/surgical coverage, Centers of Excellence for transplants, infertility and cancer, home care services, equipment and supplies, mental health and substance abuse coverage and prescription drug coverage.
KATHY HOCHUL
Governor
TIMOTHY R. HOGUES
Commissioner
NY25-20
PE25-15
PA25-12
SEHP25-11
TO: All NYBEAS Users
FROM: Employee Benefits Division
SUBJECT: Reminder: New York Benefits Eligibility and Accounting System (NYBEAS) and Other Upgrades
DATE: October 1, 2025
This memo is a follow up to HBA Memo NY25-19, PE25-14, PA25-11, SEHP25-10 regarding the New York Benefits Eligibility and Accounting System (NYBEAS) and the Accident Reporting System (ARS) upgrades and changes to the Department of Civil Service (DCS) applications login.
Recap
- NYBEAS will be inaccessible between Wednesday, October 8, at 4 p.m. and Tuesday, October 14, at 7 a.m.
- Please ensure all transactions are up to date in advance.
- All ARS incidents should be entered into the new ARS system after 7 a.m. on October 14.
- HBA Online and Online Civil Service Permission Request System (OCSPR) will require the use of NY.gov ID.
Please refer to the HBA memo listed above for additional information.
Updates:
Upcoming NYBEAS User Webinar
The Employee Benefits Division (EBD) will be hosting an informational webinar for any NYBEAS user to view these changes on October 9, 2025, from 2 p.m. - 3 p.m. Please refer to the attached document, User Interface Changes, which illustrates some of the visual differences identified between the legacy NYBEAS and newly upgraded NYBEAS.
Please register online for the webinar.
Effective October 14, 2025, the new NYBEAS URL (web address) is:
https://nybeas.cs.ny.gov/psp/NYBHPR1P/?cmd=login
If you have an urgent case during the shutdown:
NYBEAS:
In the event of urgent coverage or enrollment issues impacting the ability of enrollees or their dependents to receive medical services or prescriptions, HBAs should send a secured/encrypted email to cs.sm.agency.services@cs.ny.gov with:
- The subject line should read Urgent _” the reason of urgency.”
- A description of the problem.
- The enrollee's name (and if applicable, the dependent’s name and date of birth), Social Security number and agency code.
- All appropriate proofs and forms.
ARS:
In the event of workplace incidents requiring urgent medical services or prescriptions, personnel administrators should call the New York State Insurance Fund (NYSIF) at 518-437-8050 to report the incident and receive information on obtaining appropriate care.