The Empire Plan is a unique health insurance plan designed especially for public employees in New York State. Empire Plan benefits include inpatient and outpatient hospital coverage, medical/surgical coverage, Centers of Excellence for transplants, infertility and cancer, home care services, equipment and supplies, mental health and substance abuse coverage and prescription drug coverage.
KATHY HOCHUL
Governor
TIMOTHY R. HOGUES
Commissioner
NY24-12
PE24-08
SEHP24-07
TO: Health Benefits Administrators of New York State (NYS) Agencies and Participating Employers
FROM: Employee Benefits Division
SUBJECT: NYS Dental Plan Administrator Change Letter for changes effective October 1, 2024
DATE: July 8, 2024
Effective October 1, 2024, the New York State Dental Plan administrator will change from EmblemHealth to Anthem Blue Cross (Anthem). There will be no impact or changes to dental benefits as a result of this transition. Please review the attached letter mailing to enrollee homes on July 8 for more information.
Beginning August 16, a dedicated Anthem NYS Dental Plan toll-free number (1-833-821-1949) will be available to answer enrollees’ questions.
In September, enrollees will receive a welcome letter from Anthem Blue Cross and a new plan benefit card with the Anthem Blue Cross corporate logo. Enrollees should continue to use their EmblemHealth card through September 30 and use their new Anthem card starting October 1.
You can access current EmblemHealth dental publications online on the HBA Online homepage or through a NYS Dental Plan-eligible group under the Dental & Vision tab on NYSHIP Online.
If you need help accessing HBA Online, contact the ITS Service Desk at 844-891-1786, fixit@its.ny.gov or via chat at https://chat.its.ny.gov.
If you have questions about this distribution, please call the EBD Communications Unit at 518-457-7577.