KATHY HOCHUL
Governor
TIMOTHY R. HOGUES
Commissioner
PA25-17
TO: Health Benefits Administrators of Participating Agencies (PAs)
FROM: Employee Benefits Division
SUBJECT: 2025 NYSHIP General Information Book for Participating Agencies
DATE: November 6, 2025
The updated 2025 General Information Book (GIB) for active and retired employees of Participating Agencies (PAs) will soon be mailed to enrollee homes.
Revised Book
The 2025 General Information Book for PAs contains information regarding NYSHIP eligibility rules, enrollment options, requirements and costs. The book is divided into sections for active enrollees and retirees. The November 2025 version replaces the 2022 version, which can be recycled.
Distribution
This publication will be mailed to enrollee homes in November. Mail files were pulled from NYBEAS November 1, 2025. Any enrollee not on the file as of that date will not receive this mailing. Quick Order (QO) packages on HBA Online for any new hire will include this publication when available. Otherwise, include a copy of the new GIB in the package of information given to new hires.
Publications Available on Our Website: nyship.ny.gov
Please check our website for new publications.
Ordering Publications
When available, copies of the 2025 General Information Book for PAs (PA0243) can be ordered on HBA Online under Publications & Forms.
For help accessing HBA Online, contact the ITS Service Desk at 844-891-1786, fixit@its.ny.gov or via chat at chat.its.ny.gov. For questions on ordering publications or this distribution, please email the EBD Communications Unit at communications@cs.ny.gov.