ARS Online Manual
- Overview Of ARS
- Report An Incident
- Access Your Worklist
- Send FROI (C-2)
- Manage Your Claims
- Update Incident Information
- View / Print ARS Reports
- View Broadcast Messages
- View Smart Codes
- Agency Location Changes
- Frequently Asked Questions
- News and Release Updates
The following sequence of events is a depiction of a common worker's compensation case and how the Accident Reporting System (ARS) is utilized to facilitate the claims process. Click on the ARS Flowchart link at the bottom of the page to view an illustration of the following series of actions:
- An employee has a work-related injury or illness.
- The incident is entered into the Call Center component of ARS by an ARS Call Center Operator (1-888-800-0029) or an agency's Personnel Administrator.
- An acknowledgement letter documenting an incident was reported is automatically sent to the injured employee.
- A worklist item (Call Center Intake) notifies the agency's Personnel Administator that an incident was reported.
- If the employee has lost time and/or medical treatment beyond first aid and/or two first aid treatments, the Personnel Administrator will submit a First Report of Injury (FROI, formerly the C-2 Employer's Report of Work-Related Injury/Illness) by completing the Injury/Illness component of ARS.
- The FROI will be sent electronically via ARS to the New York State Insurance Fund (NYSIF) the next business day.
- NYSIF, in return, will electronically provide their determination on whether they accept or deny the claim (C-6, C-9, or C-7).
- The agency's Personnel Administrator will receive the determination through a worklist item (SIF Determination).
- If the claim is deemed compensable and the employee charges leave credits during a period of disability, the Personnel Administrator will submit a C-256.2 via ARS notifying NYSIF and WCB of the period in which the leave credits were used.
- NYSIF, in return, will issue a credit to the state's workers' compensation policy.
- The Personnel Administrator will receive notice of the credit through a worklist item (SIF C8 EMP) which is required to restore the employee's leave credits.
- If the injured employee returns to work or their status of employment changes, the Personnel Administrator will submit a C-11 via ARS notifying NYSIF and WCB of any changes that take place.
**Note** Not all workers' compensation cases follow the same sequence of events as described above.