ARS Online Manual
- Overview Of ARS
- Report An Incident
- Access Your Worklist
- Send FROI (C-2)
- Manage Your Claims
- Update Incident Information
- View / Print ARS Reports
- View Broadcast Messages
- View Smart Codes
- Agency Location Changes
- Frequently Asked Questions
- News and Release Updates
You may not retrieve a worklist item once it is marked worked, but doing so does not permanently remove an incident from the ARS database.
To access an incident removed from the Call Center Intake worklist, navigate to:
Workforce Monitoring > Health and Safety > Injury/Illness
Enter the EmplID and click Search to review the incident and submit the First Report of Injury (FROI, formerly C-2) if required.
Worklists are generated on a daily, weekly, and monthly basis depending on the business transaction processed.
If you recently received access to NYBEAS/ARS, you would not have a worklist transaction for an incident that occurred prior to the date your access was granted.
Note: If you believe incidents are not appearing on your worklist that should be or if you are missing a worklist category, contact the AGS-ITS Service Desk at: